AE Terms and Conditions
Terms and Conditions
Thank you for visiting our website(s) (the “Site”), which are owned and provided by Agile Extreme Europe AB (“AE AB,” “we” or “us”). Your use and access of the Site(s) and when you order products and services from us offered through the Site(s) is governed by and subject to the following terms and conditions (the “Terms”).
Participant who fail to complete the training course or who do not pass the test exam will not be eligible for a refund.
A participant who do not pass the test exam within the required time limit, may purchase an extension from AE AB at an additional cost.
We use an event management system provided by Memlin (Invajo AB) to for our course registration process.
AE AB quotes prices and issues invoices in Euros (EUR) and Swedish Kronor (SEK) and United States Dollar (USD) only.
Any sales taxes (VAT) relevant to the country will be added to the course fees in accordance with that country’s tax regulations.
We reserve the right to review the pricing based on changes by partners, misprints in the price list and/or mistakes in pricing caused by misinformation.
All discounts, whether advertised or stated in correspondence, are mutually exclusive i.e. only one discount can be applied to any one booking.
All payments to AE AB are made with either invoice which will be sent to you by e-mail, or with debit or credit card through our collaboration partner for payments, Stripe.
Specifics regarding which cards are accepted can be found in the shopping cart and the check-out page. Card payments are made through a secure connection and your card information is encrypted via SSL.
Invoices are sent out before the course and our payment terms require payment within 30 days from the date of invoice.
When you have completed your order, a confirmation will be sent to your email address. In the confirmation you will find all details about the ordered products, price in total, payment method and your billing address.
Should you find any mistake in the order confirmation we urge you to contact us immediately by email at [email protected].
Your right to cancellation:
- Cancellation done up to 30 days before the course start date will not be charged and all paid fees will be reimbursed.
- Cancellation done up to 10 days before the course start date will be charged 50% of the course fee.
- Cancellation done within 10 days before the course start date will be charged the full course fee.
- Change to other course dates or other course is free of charge.
AE AB has the right to cancel a course. All paid course fees and fees directly connected to the course, such as course books, will be reimbursed if the student can not be moved to another course or course date.
18-year age limit
AE AB only sells to customers of age. This means that you must be at least 18 years of age to make a purchase with us.
Personal data policy
Upon ordering and/or signing up for our service we save your personal data in a register that only we have access to. We never share your data with any third party without your express permission, except that which is necessary to expedite your order and give you access to third party certification platforms.
You can at any time ask to take part of all data we have saved about you, as well as change or delete some or all of it. For more details about our Personal data policy please read this.
All the material in our courses, our course portals and on our site, (collectively: “Content”) are protected by Swedish, European & international copyright, trademark, and other laws. When you use our Content, you may access intellectual property rights that we, our licensors, or third parties own or license.
You will not acquire any intellectual property rights to any of this Content and you may not copy, use, modify, transmit, distribute, or in any way exploit the Content other than for your own training as a registered participant with AE AB. Use of the Content for any other purpose is expressly prohibited by law and violators to this will be prosecuted.
Changes to the Terms and Conditions
We reserve the right to, at any time, make changes to our terms and conditions. All adjustments will be published on the website. The updated and current terms and conditions are considered accepted upon purchase or visit to the website.
Agile Extreme Europe AB reserves the right to terminate a purchased course or service with immediate effect if there is a suspicion that any of the points in these Terms and Conditions have been breached by the participant or another party.
The materials made available in our courses are provided “as-is” without warranties of any kind, either expressed, or implied, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.
AE AB does not warrant that the materials will be error free including technical inaccuracies, nor free of viruses, or other harmful matter. The entire cost of any necessary service, repair, or correction, is the participant’s responsibility.
AE AB may make improvements, or changes, to the Content at any time without prior notification.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Sweden.
About Agile Extreme Europe AB
Agile Extreme Europe AB is based in Gothenburg, Sweden.
Sten Sturegatan 2A
411 39 Gothenburg
Org no 556583-8637
Should you wish to contact us please email at [email protected].